Home Visit Consultation
Home Visit Consultation
Frequently Asked Questions
What is the Home Visit Consultation?
The Home Visit Consultation is the starting
point of your organising project.
During this visit, your space is assessed
so I can understand how it currently functions,
explore realistic possibilities, and prepare your personalised project quote and estimated timeframe.
Who is this consultation for?
This visit is designed for clients who already know they want their home or a specific space organised by a personal organiser
and are ready to begin the process,
not for those looking for ideas or DIY advice.
Will you organise or declutter during the consultation?
No. The consultation is an assessment only. Hands-on decluttering, organising,
and system implementation begin only
after the project quote is approved
and payment is confirmed.
What will I receive after the visit?
You will receive a personalised project quote outlining the estimated timeframe,
scope of work, and next steps should you
decide to move forward.
When does the project start?
Once you approve the quote and payment is cleared, the hands-on transformation begins, starting with the decluttering phase followed by the setup of your personalised organisation system.
Do I need to prepare or organise anything before you arrive?
No preparation is required. This is a non-judgmental assessment, and seeing
your space as it is helps me understand how to design the right solution for you.
Is ongoing maintenance included?
Ongoing maintenance is not included in the project and is available at an additional cost.
It can be booked separately or scheduled
alongside your project to secure availability.
Do you provide cleaning services?
No. SecondMe is a personal organising service, not a cleaning service.
However, trusted cleaning partners can be recommended if needed, and clients are responsible for those costs.
Do I need to purchase storage products?
Where possible, I work with what you already have. If additional organising products are recommended, these are optional and discussed with you first. Clients are responsible for the cost of any products purchased.
What is the investment for the Home Visit Consultation?
The consultation is normally $115,
however it is currently available for $85
as a limited-time offer.
Is the Home Visit Consultation refundable if I don’t proceed?
No, the Home Visit Consultation is non-refundable if you choose not to proceed with the project.
What happens if I need to reschedule my Home Visit Consultation?
You’re welcome to reschedule or
cancel your consultation if needed.
However, cancellations made with less than 12 hours’ notice are non-refundable.
How are your services priced?
Projects are quoted based on the overall scope and complexity rather than charged by
the hour. Each organising project is tailored
to your space, needs, and level of support required.
Which areas do you currently service ?
Our services are currently available in:
Brisbane City, New Farm, Teneriffe, Newstead, Fortitude Valley,Hamilton, Ascot, Clayfield,
Albion, and Hendra.
If your suburb is not listed, please send a message to
team@secondmeservices.com if you would like to
work with us, and we’ll let you know if travel can be arranged.
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Contact: team@secondmeservices.com